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- How To Reset Your Password
Go to the dashboard login page at dashboard.offstreet.io Click on "Forgot Your Password" Enter the email address associated with your account Click "Reset Password" Check your inbox for an email to set a new password (it may go to your junk/spam folder) For additional support, please contact the Offstreet support team at support@joinoffstreet.com
- Offstreet Can Now Process Payments for Parking Validations!
A full validation solution that integrates with enforcement software, including LPR, and compliments the mobile app solutions and pay stations that are already installed on site. A validation can mean many things to many people. It could mean helping businesses offer complimentary parking to their customers. It could also mean giving special parkers a discounted rate. Regardless of what it means to you, Offstreet’s here to help! Utilizing Offstreet’s validation software, parking managers now have the ability to charge for those special parking privileges. The ability to process payments allows parking managers to provide a full solution to their clients - a solution that integrates with enforcement software, including LPR, and compliments the mobile app solutions and pay stations that are already installed on site. Features include: An app-less solution - parkers don’t want to download another app! Guests can scan a QR code or receive a direct link to pay for parking. Great for validations and event parking. No user account required! Parking managers can decide what and how much information they want to collect from parkers - it’s completely customizable. Multiple payment options - Offstreet is proud to accept all major credit cards as well as Google Pay and Apple Pay. All the flexibility of Offstreet, now with the ability to process payments. Interested in learning more? Contact us to schedule a quick call or demo!
- Complex Rules? No Problem!
Offstreet’s rules engine is designed to offer extreme flexibility so you can properly enforce the unique restrictions your facility has in place. Do you manage lots with complicated rules? Offstreet's robust rules engine allows you to manage them seamlessly. A location’s unique parking rules are often too complex to be fully captured by parking management systems. This leads to rule compromises and inadequate lot enforcement. Offstreet’s rules engine is designed to offer extreme flexibility so you can properly enforce the unique restrictions your facility has in place. “Offstreet’s rules engine is designed to allow organizations to manage their lots as they intended, without making compromises on what rules can and cannot be enforced. Our goal is to provide a solution so institutions can properly enforce the rules that they determined best fit their organizations parking and transportation goals.” - Matt Fahlman, CEO at Offstreet Technology Great for complimentary visitor parking, employee permits, merchant validations, event parking, and more! Contact us for more information and to find out if it would be a good fit at your property.
- NPA 2022 - The Countdown is On!
Connect with us in person at the 2022 National Parking Association's convention and expo; a great opportunity to learn, network, and discovery game-changing solutions. We are so excited to attend the 2022 NPA convention and expo this month in Austin, Texas! Visit us at booth #820 to learn about how license plate-based parking permitting software can help organizations streamline LPR enforcement. Can't wait to catch up with our partners and peers in person!
- QR Codes Take the Fast Lane
Utilizing Offstreet’s flexible rules engine, parking administrators are providing a way for parkers to register their own vehicles - taking the onus off of them and providing a great experience for the parker. Is it just us or does it seem like everywhere you go businesses are using QR codes in some way, shape or form? Whether it be to view a menu, connect on social media, or maybe even register your vehicle for parking. It makes sense! As QR codes have become more widely adapted, they’re an easy, quick solution. We would go as far as to say they’re becoming an expectation at this point. Parking is no exception. QR codes are taking the fast lane at commercial, residential, and institutional applications alike. Utilizing Offstreet’s flexible and customizable rules engine, parking administrators are providing a way for parkers to register their own vehicles - taking the onus off of them and providing a great experience for the parker. Some examples of how locations are using QR Codes: Residential: Code-based registration settings are associated with each unit. With limited uses/month, residents are able to self-manage their guest parking. Universities: Departments are able to self-manage their guest parking - registering guests in advance or in real time. Retail: Guests register themselves for complimentary parking upon arrival at their destination. Operators can easily bill businesses back based on usage. Curious if QR codes would be a great fit at your lot? Connect with an Offstreet team member to discuss how it would work today!
- How To Check Code Usage on the Portal
Access the portal at offstreet.io or through your direct link/QR code Enter the location number (contact us if you don't know your location number) Enter the code you'd like to check usage for Click "Next" A box will appear below your code stating the number of uses available For additional support, please contact the Offstreet support team at support@joinoffstreet.com
- Look Up a Session on the Portal
Access the portal at offstreet.io or through your direct link/QR code Enter your confirmation number Click "Lookup" A confirmation page will display outlining the details of your parking session For additional support, please contact the Offstreet support team at support@joinoffstreet.com
- Create a Registration on the Portal
Access the portal at offstreet.io or through your direct link/QR code Enter the location number (if applicable) Select the tenant your are parking with (if applicable) Enter your license plate number Click "Next" or "Park" If you have additional steps, please complete them A "Parking Registration Successful" page will display when you've completed the registration process For additional support, please contact the Offstreet support team at support@joinoffstreet.com
- Success Spotlight - University of the Fraser Valley
This partnership will allow the University of the Fraser Valley to reduce time spent on administering student permits, eliminate decals, and streamline their enforcement. Offstreet is proud to announce our recent deployment at University of the Fraser Valley - a post secondary institute in BC, Canada. “We incorporated the Offstreet Application module during Summer 2021 and have found it an effective tool to make Parking Services more efficient and customer-friendly. We can now offer seamless customer service through real-time licence plate recognition that both pleases and surprises parking clients.” - Cameron Roy, Director of Ancillary Services We're helping UFV streamline the administration of their student parking by going digital, which allows them to get rid of parking decals and the associated overhead. After students purchase their permit, the student's parking data, including license plate and start/expiry times, is automatically sent to the enforcement officers in the field. This partnership will allow the University of the Fraser Valley to reduce time spent on administering student permits, eliminate decals, and streamline their enforcement. We are extremely excited to continue our partnership with the University of the Fraser Valley and look forward to helping them simplify their operations!
- Success Spotlight - Mill Woods Town Centre
This partnership has allowed REEF to implement and fully utilize LPR enforcement, as well as provide a flexible validation option for their clients. Offstreet is proud to share our partnership & program with Mill Woods Town Centre in Edmonton, Alberta. Owned and operated by RioCan, Mill Woods Town Centre provides the community with an excellent mix of retailers and ample parking for the loyal customer base it serves. The centre’s parking is managed by REEF and with the added partnership of Offstreet the property can efficiently manage validations and employee parking, which allows them to save time administering decals and spreadsheets, and utilize LPR enforcement. This partnership has allowed REEF to implement and fully utilize LPR enforcement, as well as provide a flexible validation option for their clients. We are extremely excited to continue our partnership with both REEF and Mill Woods, and we look forward to helping them simplify their parking operations. Here is what Lorraine Elis from Alberta Support Services, a tenant at Mill Woods, had to say about her experience with Offstreet: “Offstreet was the first system implemented by our building manager. With Offstreet we are able to identify our staff vehicles by license plate number, track the number of stalls used, and ensure our staff have adequate parking. Staff feel comfortable that their vehicles are identified and will not be given a ticket for parking over 3 hours. Offstreet staff are excellent in their communications, assisting with set up, and responding/assisting with any questions. I have worked in other buildings and have not had the kind of support or excellent customer service received from Offstreet.”
- Introducing... Flex Permits!
The optimal solution that enables parking operators to sell and properly enforce permits that accommodate flexible schedules. If you’re a parking professional struggling to offer, manage, and enforce a flexible parking permit, we have the solution for you! There’s no denying that the world operates differently post-pandemic, and parking is no exception. It used to be the norm for employees to travel to work every day, and require parking options that suited their full time, in person schedules. Post-pandemic, there has been a shift. An increased number of employers are offering flexible schedules and hybrid work environments; more people are working from home or alternate offices on a consistent basis, and they are no longer satisfied by rigid monthly parking permits. Introducing: Flex permits. The optimal solution that enables parking operators to sell and properly enforce permits that accommodate flexible schedules. Offstreet’s robust rules engine allows operators to create digital permits that: Can only be used a certain number of times Can only be used within a specific time frame Are valid for a pre-set period of time A direct integration ensures parking data is automatically sent to enforcement officers in the field - reducing parking abuse and increasing ticket accuracy. Interested in learning more? Book a 10 min call with an Offstreet team member to see if it would be a good fit for your location - email us at hello@joinoffstreet.com.
- Create a Registration
Log in to the Offstreet dashboard at dashboard.offstreet.io Click on "Create Registrations" in the left-hand sidebar Fill out all required fields on the form Click "Create" For additional support, please contact the Offstreet support team at support@joinoffstreet.com.