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How do I extend a registration?Instructions on extending a registration can be found here. Please note this is an optional permission granted to user accounts by administrators.
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How do I void a registration?Instructions on voiding a registration can be found here. Please note this is an optional permission granted to user accounts by administrators.
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How do I add multiple license plates to one permit?Instructions on adding multiple license plates to a permit can be found here. Please note this is an optional permission granted to user accounts by administrators.
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My account set-up link has expired. How do I receive a new one?No problem. You can get a new link sent to your email address by going to dashboard.offstreet.io and clicking "forgot password".
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My residence is using Offstreet. Where do I receive my visitor registration code?Please contact your landlord or property manager to receive your visitor registration code.
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Where do I find the location number?The location number can typically be found on signage at the property. Please contact support@joinoffstreet.com if you cannot locate the location number.
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Does Offstreet have a mobile app?Offstreet does not have a mobile app. Offstreet is a web app that can be accessed via your computer, tablet, or mobile device’s browser.
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I’ve received a parking ticket, even though my vehicle was registered in Offstreet. What should I do?To dispute a parking violation please follow the instructions on the ticket. Offstreet does not provide parking enforcement services and cannot cancel parking tickets.
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